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AVEVA™ Products Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.

This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.

Status Future consideration
Products Client
Created by Nina NICHOLLS
Created on Nov 21, 2019

Ability to clear Cause,Classification and Effect all at once in PA

[Enhancement Request]
Currently, if an Operator wants to simply reset (not change to another value) Effect/Cause/Classification they would right-click on the field and select 'Reset'. If they wanted to reset the Relationship Matrix for a Downtime Record, they would need to do this three times, and a few actions, as per the example below from a Delay Accountant. They would like a simpler way to reset all three fields so that they could be updated later.
"


Current State
Currently to change a record the following key strokes/mouse moves need to be actioned before recording.

• Right click on A
• Left click on ‘RESET’
• Move mouse
• Right click on B
• Left click on ‘RESET’
• Move mouse
• Right click on C
• Left click on ‘RESET’
• Move mouse

Improvement:
By enabling a RESET on A B C at once, it will reduce a 9 action reset to a 2 action.
• Right click on A
• Left click on ‘RESET’
"

[What is the impact to Customer/s]

Impact statement from client:

"I have discussed this improvement request with many controllers today and they all feel this functionality would be a good improvement in how they enter data. The long winded resetting is an annoyance to everyone I have spoken to.

This impacts approximately 130 controllers form the Plant and Port area in the operations centre as well as many operators on site. Approx reach 250 "


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