We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.
To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.
This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.
AVEVA cannot provide a generic roadmap or blanket support statement for “alternative virtualisation platforms”.
Support for System Platform is explicitly tied to a defined and validated set of hypervisors, as published in the Technology Matrix. Each supported platform requires extensive qualification across the hypervisor, host OS, Windows patch levels, SQL Server versions, failover behaviour, performance characteristics, and recovery scenarios. This validation is essential in an industrial SCADA context where system instability or undefined behaviour carries real operational and safety risk.
Providing open-ended or “best-effort” support for unspecified or unvalidated virtualisation platforms would create unacceptable ambiguity around fault isolation and responsibility. If a failure occurs on an unvalidated platform, it may not be possible to determine whether the root cause lies in the product or in the virtualisation layer itself. In such cases, AVEVA cannot assume responsibility for system behaviour.
For this reason, issues encountered on non-validated platforms must be reproducible on a supported hypervisor before they can be treated as confirmed product defects.
Requests to add support for additional virtualisation platforms are considered on a case-by-case basis and prioritised based on demonstrated customer demand, using the Ideas Portal and formal validation planning. Until a platform is explicitly listed in the Technology Matrix, it should be considered unsupported and deployed at the customer’s own risk.