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AVEVA™ Products Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.

This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.

Status Submitted
Portfolio area Historian & Client
Products Alarm & Event
Created by Elliott Middleton
Created on Jan 17, 2024

"Single Record" view of alarms

Combine ".Set", ".Clear" and ".Ack" records into a single record for simpler reporting.

Possible today with SQL, but complicated. Better to have a targeted "extension table" for this use case.

Also needed for REST

Would be useful for the current Alarm Grid and for the expected Alarm Pareto

Full copy of the submitted enhancement request follows:

MARKET:

ALL

PROBLEM OR NEED TO SOLVE:

Currently, it is not possible to pull alarm/event history into a report. Alarm and Event reports are needed at times such as when investigating incidents. Currently, I can run SQL queries against the appropriate historian views/tables and insert the results into an Excel spreadsheet for users. However, there needs to be a way for a typical user to do this just as they can with other historized data, such as analog or discrete.

EXPECTED FUNCTIONALITY:

A typical user should be able to use Historian Client Excel add-in to retrieve alarm and/or event logger history just as they can other types of data. I envision a new button/function where, once selected, a screen pops up letting the user select what historian they want to access, if they want alarm history, event, or a combination of both of them, and they can enter a date range. Once done, they can select which columns they want or select all of them if they like. This function pulls in the information from Historian and inserts it into the spreadsheet just like any other data it can currently handle. This would make it possible for a typical user to just point and click to get a report instead of having to sling SQL code around.

RATING

In a scale of 1 to 10, how would you rate this enhancement?

E.g. Ranking of importance to the customer:

10: Cannot do the project without this feature and there are no workarounds.

1: Cosmetic . Can live with it but would like it to be enhanced.

8 – Users need these kinds of reports often. They typically come to me and wait for me to create SQL code which I then use to generate the report which I then forward to them. This works but can be slow and cumbersome depending on how busy we are all. One thing to keep in mind is these reports are sometimes used in incident reports. Someone could be in serious trouble and management may not want anyone outside the investigation, such as me, aware there is an investigation. This will help keep things private.

BUSINESS CASE

Provide information on the associated business case.

See information in rating above.

REQUESTOR(S)

Customer or customers requesting this feature.

Users, management

RELATED ENHANCEMENT REQUESTS

If known, mentioned related existing enhancement requests.

Unknown

  • Attach files
  • Admin
    Jake Hawkes
    Oct 15, 2025

    I see two requests here: the ability to get event rows into excel, similar to how users do that with VTQ today.

    The other is to represent the entire alarm lifecycle on a single row, i.e. go from multiple rows with a timestamp in each, to a single row with multiple timestamps.

    Are they both equally important? Would everyone want to group-by and pivot the event rows in the same way?

  • Elliott Middleton
    Jan 17, 2024

    Initiated by Case # 960375144