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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Created by Geoffrey Coad
Created on Feb 23, 2022

Make LDAP configrable at the point of installation

AD calls occurs over the LDAP protocol. When an object (user or group) resides in another domain, the domain controller sends a referral back. This means that it sends a pointer and the LDAP client (ISM) is required to contact the referred server to get the object required.

I made a small LDAP client in Powershell (.NET class System.DirectoryServices.DirectorySearcher) to mimic how I believe ISM handles LDAP communication. When I turn off ReferralChasing, I see identical behaviour as Jacobs is having.

When I enable ReferralChasing, I can get at the users and groups in other domains.

My current suspicion is that ISM needs to updated with the following:

If we implement this in a fix release, I assume Jacbos would only need to update web.config to point at jacobs.com instead of europe.jacobs.com after installing the fix to resolve the cross-domain issue.

Default value for ReferralChasing is ‘External’ in .NET System.DirectoryServices.DirectorySearcher class which would lead to the issues we’re seeing at Jacbos.

If we can get a test release with ReferralChasingOption = All and PageSizeturned off, I have a multi-AD environment with ISM that we can use to test.

This should be defaulted to "All"

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