AVEVA™ Products Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.

This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.

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Status Shipped
Portfolio area Production Management (AMPLA MES)
Created by Nina NICHOLLS
Created on May 9, 2023

RELATED IDEAS

Allow configuration of WCF port (8889)

https://dev.azure.com/AVEVA-VSTS/Issue%20Management%20System/_workitems/edit/2375521

[System Info]

Ampla Versions: v8.2.2

Operating System: N/A


[Raised by]

Customer Company: AVEVA

Customer Contact: mehrnoosh.khodaverdy@aveva.com


[Problem Summary]

Ampla service cannot be started due to TCP port 8889 is being used by another application. Enable port sharing sometimes doesn't work.


Normally, in this situation, we suggest customers to change the port in other applications or stop these applications. But sometimes, it is not possible to do that. So it would be better to have a setting that we can change this port in Ampla side.


There was an old same enhancement request added to the product backlog (Bug 62030). But I'd like to raise it again since we encounter this several times.


I noticed in the v9.0, we can configure the 8890/9003 ports during installation which is good. If we can also configure the WCF port 8889 somewhere, that would be great. Thanks.


[Reproduced in-house (Sydney GSC)]


[Steps to Reproduce]


[Possible Cause]


[What is the impact to Customer/s]


[Workaround]

N/A

[Checklist]

Project backup

Data Repository

Event logs

Performance logs

Runtime Diagnostic logs

Screen dumps




For more info on the primary case, please visit:


https://gcsservicecloudutils.azurewebsites.net/casedetails?casenumber=960275040

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