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AVEVA™ Products Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.

This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.

Status Submitted
Portfolio area Plant SCADA
Products Other
Created by Peter Chung
Created on Nov 26, 2024

Cannot access AEL UI when customer SMS port is used

When installing AEL version 4.0.1 and activating secure mode, if a non-standard SMS port is used, the URL becomes unreachable. Although the manual provides steps to address this issue, it would significantly improve user experience if this configuration could be handled automatically during installation or setup.

I want to bring to your attention that IMS 3294656 / CR-155344 already exists for the enhancement request regarding secure mode in AEL 4.0.1 and non-standard SMS ports. Additionally, I want to emphasize that more customers are expressing a need for this enhancement.


Idea business value

Better customer experience

Idea priority 3 – Some use to my company
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