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AVEVA™ Products Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.

This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.

Portfolio area Application Server
Created by Jordi Román
Created on Sep 9, 2025

Invalid Timestamp Handling in IEC 60870-5-104 Driver within AVEVA Telemetry Server

In an energy remote control system, we are using the AVEVA Telemetry Server to read/write data from PLCs via the IEC 60870-5-104 protocol. During analysis of the communication frames, we have observed that, in some cases, values are received with the Invalidity bit set, yet the timestamp is still passed transparently to the OMI. This results in invalid timestamps being displayed alongside valid ones, without any filtering or correction by the driver.

This behavior has led to alarms being acknowledged with timestamps earlier than their actual activation time. In a critical energy management environment, this can cause serious operational inconsistencies and safety concerns.

According to section 7.2.6.3 of the IEC 60870-5-104 protocol (Quality Descriptor), values marked as invalid should not be forwarded to SCADA. If a valid value has an incorrect timestamp, the Telemetry system should assign a correct timestamp before passing it on.

The proposed workaround—delegating timestamp validation to internal SCADA scripts—is not viable. It shifts protocol compliance responsibility away from the driver and imposes unnecessary processing load on the SCADA system. This approach is inappropriate for a critical infrastructure like energy control.

We kindly request that AVEVA consider implementing proper handling of invalid timestamps within the IEC 60870-5-104 driver, in compliance with the protocol standard. The success of our project depends on this feature being available.

  • ADMIN RESPONSE
    Sep 9, 2025

    This idea is possibly submitted against an incorrect product. For now, it has been marked as public to allow voting to take place, but it may be moved to the Communications Drivers/Device Integration Ideas portal when it becomes active.

    The idea is now publicly visible for others to see and vote on. Additional edits may have been performed to remove any perceived sensitive information.

    If you are uncomfortable with this or do not agree with the modifications, please contact us.

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