We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.
To start, select the product of your interest in the left column. Then take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas will first be moderated before they are made visible to other users of this portal.
This page is for feedback for specific AVEVA solutions, excluding PI Systems and Data Hub. For links to these other feedback portals, please see the tab RESOURCES below.
We should get to the 'why' of this request. What does the second point name signify? What is the problem they are solving with this solution?
Something that is gaining some momentum is operator annotations - some way for operators to mark the alarm with a category or designation, selected from a pick-list, that would be stored with the alarm. This would be used to analyse the alarm-events, filter and report on the operator annotations.
Examples are:
MAOP related
Safety related
Nuisance or false alarm
etc.
We have considered beefing up the CRM Note capability, so that through minimal clicks, the operator can create a note and associate it with the event while in the act of acknowledging the alarm.
At this time, you can add the fields to the table, but populating them is not supported by the baseline APIs for alarms.
Also, the APIs for alarms and events are not extensible at this time.